Frequent Questions

We are happy to answer any and all questions you may have about The Carolina Theatre. You may contact us directly or view the frequently asked questions below that range from general theatre questions such as the difference between the Carolina Theatre and the Carolina Theater, what our hours are, to ticketing questions covering refunds and mailing your tickets.

General Theatre Questions

What are your hours?
Where can I park?
Are there hotels and restaurants nearby?
Will the Theatre accommodate special needs?
What is the Theatre’s inclement weather policy?
Where is the Theatre located?
What's the difference between the Carolina Theatre and Carolina Theater?

Ticketing Questions

How do I know if my online ticket order was confirmed?
Will the tickets I ordered online be mailed to me?
What is the refund policy?
Does the Theatre share my personal information?